Refund Policy

We want you to be happy with MAPPIN. This policy explains when refunds are available and how to request one.

1. Free Trial

MAPPIN offers a free trial with limited quotas so you can test the platform before committing. No credit card is required to sign up.

2. Monthly Subscriptions

Monthly subscriptions can be cancelled anytime from your dashboard. Cancellation takes effect at the end of the current billing period. We do not offer prorated refunds for partial months.

3. Annual Subscriptions

Annual subscribers may request a full refund within 7 days of purchase. After 7 days, refunds are not available, but you may cancel to avoid auto-renewal at the end of the period.

4. How to Request a Refund

Email assist@rpconnect.travel with:

• Your account email
• Invoice number or transaction ID
• Reason for the refund request

We'll process eligible refunds within 5–10 business days. Refunds are issued to the original payment method.

5. Exceptions

Refunds are not available for:

• Usage that has already exceeded free-tier limits
• Accounts terminated for violating our Terms of Service
• Requests made outside the eligibility windows above

6. Chargebacks

If you dispute a legitimate charge through your card issuer, we may suspend your account until the matter is resolved.

7. Contact

Questions? Reach out to assist@rpconnect.travel.